Slits were formed in the window frame of door panels during transport to the assembly facility.
Through statistical analysis (Shainin method) it was found the elongation value of the metal was within range but on the low end. As a result minor slits or defects were formed n the window frame. The resulting slits found at the assembly facility went undetected at the assembly facility. As a result the elongation value became a key performance indicator (KPI) for incoming material. New control limits were established for the material that allowed the material to be processed with satisfactory and consistent results (stable process).
Due to the elongation value the purchaser was credited $500,000 in scrap material. Not counting the loss in downtime at the manufacturing and assembly plant.
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Certified Small Business :
WOSB, MBE, DBE
Unique ID : RKT5KVFCGKJ5
Duns # : 079437325
Cage Code : 7RQT9
NAICS : 541618, 541614, 541690, 541611, 541990, 541612, 611430, 541330, 541211
Certified Small Business :
WOSB, MBE, DBE
Unique ID : RKT5KVFCGKJ5
Duns # : 079437325
Cage Code : 7RQT9
NAICS : 541618, 541614, 541690, 541611, 541990, 541612, 611430, 541330, 541211